Sprinklr Layoffs
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Sprinklr has 5 publicly reported layoff rounds on record between June 25, 2020 and February 6, 2025. A total of about 766 employees were affected across these rounds.
Layoff history
Sprinklr eliminated 500 positions in early February 2025, about 15% of its roughly 3,900-person workforce, citing performance that fell well short of expectations. The New York-based enterprise software company said it would "refocus and rebalance" investments, talent, and resources to better serve customers and partners. C-level roles were explicitly protected, and the company said it planned to keep hiring in areas aligned with its stated strategic priorities. No specific severance figures were disclosed, though Sprinklr said departing employees would be supported "with the greatest care and respect." The cuts are the company's largest in recent memory, following a 3% reduction in May 2024 and a 4% cut in 2023. Sprinklr serves more than 1,800 global clients, including Microsoft, P&G, and Samsung, and had recently added board directors with AI-focused backgrounds.
Reason: Underwhelming business performance
Source: techcrunch.com
Sprinklr cut 116 employees, about 3% of its roughly 3,900-person workforce, in May 2024 as part of a restructuring of its customer operations organization. The New York-based customer experience software company said the reductions were meant to accelerate go-to-market efficiencies and improve customer service delivery. "While these decisions are hard to make, they reflect the commitments we've outlined to restructure our business to accelerate our go-to-market efficiencies and better serve customers," the company said in a statement. The affected roles spanned its U.S. and India offices. Notably, the cuts came despite Sprinklr reporting 17% year-over-year revenue growth in Q4 FY2024 and achieving positive GAAP operating income for the first time. The company said hiring would continue in prioritized growth areas. This was the second significant reduction in roughly a year, following a 4% cut in February 2023. No severance details were disclosed.
Reason: customer operations restructuring for go-to-market efficiency
Source: techcrunch.com
Sprinklr disclosed a workforce reduction affecting its New York City operations in February 15, 2023. Approximately 100 roles were eliminated.
Source: techcrunch.com
Sprinklr disclosed a workforce reduction affecting its New York City operations in June 22, 2022. Approximately 50 roles were eliminated.
Source: businessinsider.com
Sprinklr disclosed a workforce reduction affecting its New York City operations in June 25, 2020.
Source: layoffs.fyi
Data for Sprinklr is compiled from public WARN Act filings and reporting linked above. See our methodology.